Procure to Pay Director

Job Title: Procure to Pay Director
Location: North America (NYC preferred, US-East Coast); some overseas travel required
Reports To: Senior Director, Finance Operations
Working Relationships:
Internal:  Finance leadership, Accounts Payable Manager, Procurement/Sourcing leadership, Finance Change & Communication Manager, Finance Systems (IT) leadership
External:  Senior BPO leadership, BPO Accounts Payable Manager

Main Purpose of Role:

Support the Senior Director, Finance Operations (Global P2P Process Owner) in driving standardization and alignment to best practice on a global basis.

Key sub-process components include procurement operations, invoice processing, vendor maintenance, managing exceptions, handling inquiries, processing payments, expense report processing, reporting, and analytics.

Ensure that a program of continuous improvement is maintained and that all changes are managed in a highly controlled manner.

Key Accountabilities:  Help shape and execute the transformation strategy of the P2P process to include associated policies and technologies impact
 Drive best practice and process consistency both within the systems and in connected processes
 Provide expert advice to Finance and Procurement leadership on the system / process implications of change.
 Manage change to P2P related processes globally to ensure consistent with the global standard operating procedure.
 Maintain process documentation including standard operating procedures, training material, and project plans.
 Support and provide input to SOX internal control processes. This entails identification of process risks and controls as well as quarterly validation and certification.
 Demonstrate understanding of key local and global regulations affecting the business and assure compliance with those regulations
 Support a culture of continuous improvement in control and cost in Finance transactional services
 Help define and implement KPIs and performance measures associated with the PTP process.
 Participate in regular cross-business operational leadership meetings at which overall process performance, escalated issues and major change requests are managed.
 Support escalated operational incidents as appropriate
 Provide input for process improvements based on knowledge of third party capabilities aligned with business requirements
 Ensure system changes are appropriately tested and verified before implementation into a live environment.
 Provide training on key processes and controls to Finance and BUs.
Job Holder Specification:
Experience/Attributes:
Formal Education – Essential
 Recognised accounting qualification

Technical – Essential
 Strong working knowledge of Jaggaer or similar cloud-based PTP solutions (i.e. Coupa or Ariba)
 Extensive knowledge of working in a key control matrix environment

Technical – Preferred
• Knowledge and experience with SAP

Experience
 Good business finance knowledge – at least 5 years post qualification
 Experience in a lead process role with control expertise
 In-depth knowledge of P2P E2E business processes and hand-offs and dependencies with R2R and OTC
 Strong knowledge of best practice thinking in Procurement process, Accounts Payable, and Expense Management
 Working in a complex management structure, influencing cross functional stakeholders to achieve a positive outcome
 Preferred – experience working with an offshore Finance team
 Project management experience/certification a plus

Personal Qualities
 The ability to challenge controls performance and strategic direction.
 Ability to diagnose problems / issues and resolve in a timely manner.
 Ability to analyse information from a number of sources
 Excellent attention to detail required
 Strong leadership skills
 Ability to create simple solutions to complex problems
 Strong communication skills and ability to communicate across functions appropriate at all levels of the organisation.
 Good relationship and customer service skills
 Tenacious with a results driven focus