Job Title: Procure to Pay Director
Location: North America (NYC preferred, US-East Coast); some overseas travel required
Reports To: Senior Director, Finance Operations
Internal: Finance leadership, Accounts Payable Manager, Procurement/Sourcing leadership, Finance Change & Communication Manager, Finance Systems (IT) leadership
External: Senior BPO leadership, BPO Accounts Payable Manager
Main Purpose of Role:
Support the Senior Director, Finance Operations (Global P2P Process Owner) in driving standardization and alignment to best practice on a global basis.
Key sub-process components include procurement operations, invoice processing, vendor maintenance, managing exceptions, handling inquiries, processing payments, expense report processing, reporting, and analytics.
Ensure that a program of continuous improvement is maintained and that all changes are managed in a highly controlled manner.
Key Accountabilities: Help shape and execute the transformation strategy of the P2P process to include associated policies and technologies impact
Drive best practice and process consistency both within the systems and in connected processes
Provide expert advice to Finance and Procurement leadership on the system / process implications of change.
Manage change to P2P related processes globally to ensure consistent with the global standard operating procedure.
Maintain process documentation including standard operating procedures, training material, and project plans.
Support and provide input to SOX internal control processes. This entails identification of process risks and controls as well as quarterly validation and certification.
Demonstrate understanding of key local and global regulations affecting the business and assure compliance with those regulations
Support a culture of continuous improvement in control and cost in Finance transactional services
Help define and implement KPIs and performance measures associated with the PTP process.
Participate in regular cross-business operational leadership meetings at which overall process performance, escalated issues and major change requests are managed.
Support escalated operational incidents as appropriate
Provide input for process improvements based on knowledge of third party capabilities aligned with business requirements
Ensure system changes are appropriately tested and verified before implementation into a live environment.
Provide training on key processes and controls to Finance and BUs.
Job Holder Specification:
Formal Education – Essential
Recognised accounting qualification
Technical – Essential
Strong working knowledge of Jaggaer or similar cloud-based PTP solutions (i.e. Coupa or Ariba)
Extensive knowledge of working in a key control matrix environment
Technical – Preferred
• Knowledge and experience with SAP
Good business finance knowledge – at least 5 years post qualification
Experience in a lead process role with control expertise
In-depth knowledge of P2P E2E business processes and hand-offs and dependencies with R2R and OTC
Strong knowledge of best practice thinking in Procurement process, Accounts Payable, and Expense Management
Working in a complex management structure, influencing cross functional stakeholders to achieve a positive outcome
Preferred – experience working with an offshore Finance team
Project management experience/certification a plus
The ability to challenge controls performance and strategic direction.
Ability to diagnose problems / issues and resolve in a timely manner.
Ability to analyse information from a number of sources
Excellent attention to detail required
Strong leadership skills
Ability to create simple solutions to complex problems
Strong communication skills and ability to communicate across functions appropriate at all levels of the organisation.
Good relationship and customer service skills
Tenacious with a results driven focus